Developing Resilient Nonprofit Leaders: Madge Thomas, President of the American Express Foundation

>>> This episode airs on 30 March 2026 <<<

What does it take to develop resilient nonprofit leaders, and why does that matter so much today?

In this episode of the Do One Better Podcast, Alberto Lidji speaks with Madge Thomas, President of the American Express Foundation, about how the Foundation is investing in people, communities, and institutions to drive meaningful, long-term social impact.

With a legacy spanning more than 50 years, the Foundation has remained rooted in a simple but powerful idea: strong local communities are the foundation for broader societal progress. From disaster response and recovery to small business support and nonprofit leadership development, its work reflects a deep commitment to helping communities thrive, especially in moments of need.

At the centre of this conversation is the American Express Leadership Academy, a flagship initiative designed to equip emerging and mid-to-senior-level nonprofit leaders with the tools, confidence, and networks they need to lead effectively in a rapidly changing and often resource-constrained environment.

Madge shares how the Academy has evolved to reflect the realities nonprofit leaders face today, including growing financial pressures, increasing complexity, and the need for resilience, adaptability, and stronger connection across the sector.

This is a thoughtful conversation about leadership, philanthropy, capacity building, and the importance of investing in the people closest to the work.

About Madge Thomas

Madge is the Head of Corporate Sustainability at American Express, where she helps set and execute the vision for global community impact and engagement, as well as overseeing AMEX’s sustainability strategy and reporting. Madge is also President of the American Express Foundation, where she oversees philanthropic giving, partnerships and flagship programs including “Backing Small Business; and the American Express Leadership Academy.

Before American Express, Madge was the Head of Innovative Finance, Corporate and Philanthropic partnerships at UNICEF’s Education Cannot Wait Fund, partnering with companies and governments investing in learning access, innovation, and equity. Prior to the UN, Madge was Vice President of Global Policy & Advocacy at Global Citizen and developed strategies in CSR, policy, advocacy, impact and reporting aligned with the UN Sustainable Development Goals.

Madge has led efforts to mobilise top celebrities, world leaders and millions of consumers to support sustainable development initiatives. She started her career in Australia as a lawyer and diplomat, specialising in regulatory matters, human rights and social justice with a focus on indigenous communities.

Thomas is a Board member of the Cambridge International Film Festival and the Impact through Golf Foundation and a Corporate Advisory Committee member for Save the Children.